Powertronics 18 Month Warranty Policy
(C) Copyright Powertronics 2011
Eastern Time Designs, Inc. (PowerTronics ) warrants to the original retail purchaser that each Power line monitorr sold by PowerTronics or any authorized representative is free from defects in material and workmanship for 18 MONTHS from date of purchase.
In the event of malfunction or other indication of failure attributable directly to faulty workmanship and/or materials, Eastern Time Designs, Inc. (PowerTronics) will at its option, repair or replace the defective product, to whatever extent it shall deem
necessary to restore the product to proper operating condition, provided the purchaser includes proof of the date of purchase of the product along with the defective product. Please note that Eastern Time Designs, Inc. may replace the defective product with a new or re-manufactured functionally equivalent product of equal value.
Before returning a product for repair, the customer must contact Eastern Time Designs, INC. (PowerTronics ) Customer Service by opening a trouble ticket online at www.powertronics.com. This ticket number should be included with the customer's mailing address and telephone number when the product is returned. Products should be returned to:
PowerTronics:
Attention : CUSTOMER SERVICE DEPARTMENT, Ticket #
143 Raymond Rd.
Candia, NH 03034.
During the first 18 months after the date of purchase, all labor and materials will be provided without charge. There shall be no warranty for either parts or labor after the expiration of 18 months from the date of purchase. The customer shall be solely responsible for the failure of any Eastern Time Designs product, or component thereof resulting from accident, abuse, or misapplication of the product, and Eastern Time Designs assumes no liability as a consequence of such events under the terms of this warranty. Some states do not allow the exclusion of implied warranties, so the above exclusion may not apply to you. This warranty gives you specific legal rights and may also have other rights which vary from state to state.